So, after a fantastic night on a team building event creating our own pizzas a few of us retired to the Tempus bar in St Davids Hotel.
We approached the bar and got told by a young lad with blonde hair (Possibly Phil was his name)
take a seat i’ll come to you
he was very abrupt, he didn’t make eye contact and a smile would of obviously cracked his face.
We sat and waited about 10minutes then the young guy, see above description, approached our table and from about 2foot away from the table he started asking for orders and made no eye contact with any members of the group.
Considering this is a 5 star hotel, the customer service was terrible!
What a disappointing end to a great evening.
EJG
Emma's Customer Service Blog 